AI-Powered Business Operating System
Smart Flow,
Instant Value with AI
Phone calls, WhatsApp, Instagram, and SMS — all customer requests, orders, and reservations automatically handled by AI and routed to your team. One platform. End-to-end operations.
Voice Bot
WhatsApp
Instagram DM
Web Chat
SMS
Setup in 10 min · No credit card required · 24/7 support | ★★★★★ 4.9/5 on G2 ★★★★★ 4.8/5 on Capterra
WhatsApp Order
Processed by AI ✓
82%
AI Resolution Rate
No human needed
Voice Call Live
AI answering · English
+35%
Revenue Uplift
Avg. per location
Order Confirmed
Pushed to POS · 4s
24/7
Always Available
Never miss a lead
<8s First Reply
Fastest response time
4.9/5 on G2
500+ happy teams
WhatsApp Order
Processed by AI ✓
82%
AI Resolution Rate
No human needed
Voice Call Live
AI answering · English
+35%
Revenue Uplift
Avg. per location
Order to POS
Confirmed in 4s
24/7
Always Available
Never miss a lead
<8s
First Reply Time
Fastest in class
4.9/5 on G2
500+ happy teams
2,000+ Teams
Across Australia
Trusted by 2,000+ businesses across Australia
🍕 McDonald's Australia
🏨 Crowne Plaza Sydney
🏥 Epworth Healthcare
🛍️ JB Hi-Fi
🚗 Midas Auto Service
☕ Gloria Jean's
✈️ Qantas
🏦 CommBank
🍕 McDonald's Australia
🏨 Crowne Plaza Sydney
🏥 Epworth Healthcare
🛍️ JB Hi-Fi
🚗 Midas Auto Service
☕ Gloria Jean's
✈️ Qantas
🏦 CommBank
How It Works
From Customer Voice to Business Outcome
in Seconds
Every inbound request — voice or text — is automatically processed by Flowvoy's AI engine and routed to the right person on your team.
01
Customer Reaches Out
Via phone, WhatsApp, Instagram DM, Web Chat, or SMS — 24/7, any language.
02
AI Understands & Acts
Intent is classified in real time — order, reservation, complaint, or info request.
03
Automated Action
Order pushed to POS, booking saved to calendar, confirmation sent to customer instantly.
04
Team Delivers
Tasks routed to the right staff in real time. Your team executes; the customer is happy.
6 Core Modules
A Complete Business Operating System
Every module talks to the others. From customer voice to team task — a seamless operational loop.
📞 Voice
Voice Call
💬 Messaging
WhatsApp
Facebook Messenger
Telegram
🌐 Digital
Website Chat
Email
📱 Social & SMS
Instagram DM
SMS
Flowvoy AI Engine
Incoming Channels
📞
Voice💬
WhatsApp💬
Messenger✈️
Telegram🌐
Web Chat✉️
Email📷
Instagram📱
SMS
Flowvoy AI Engine
Platform Modules
82%
AI Resolution Rate
Customer requests resolved without human intervention
8 sec
Average First Response
AI response time on voice or messaging channels
4.8
Average CSAT Score
Customer satisfaction out of 5 across all channels
+35%
Revenue Uplift
Average improvement in order & booking conversion
Use Cases
Built for Every Industry,
Ready in Minutes
Industry-specific AI templates mean you go live fast — no custom development required.
Traditional Staff
1 call at a time
Customer 1
Customer 2
Customer 3
Customer 4
1 handled · 3 lost customers
vs
Flowvoy AI Agent
∞ simultaneous
Customer 1
Customer 2
Customer 3
+ many more
Every call answered · 0 missed leads
🍕 Restaurant & Café
Customer called: "2 Margherita pizzas and a Coke"
1
Voice Bot answers instantly — no hold music, no wait, available 24/7.
2
AI captures the order — "2× Margherita + 1× Coke" pushed to POS automatically.
3
Kitchen task created — "Order #247 ready for kitchen" notification lands instantly.
4
WhatsApp confirmation sent — "Your order is confirmed. Ready in 25–30 min."
Total time: 12 seconds — Human involvement: Zero
Incoming Voice Call
● LIVE
"Can I order 2 Margherita pizzas and a Coke for delivery?"
AI processing…
Order #247
POS ✓
2× Margherita · 1× Coke
Kitchen notified
→ Prep
Order confirmed. Ready in 25–30 min ✓
🏨 Hotel & Hospitality
Guest messaged: "Can you bring extra towels to Room 304?"
1
WhatsApp message received — guest identified by phone number, room matched instantly.
2
Housekeeping task created — "Room 304 — Extra towels" dispatched to on-duty staff.
3
Auto-reply sent — "Towels will be delivered within 10 minutes. Thank you!"
4
Completion logged — manager dashboard updated; CSAT survey sent post-delivery.
Front desk involvement: Zero — Guest satisfaction: +94% lift
The Bayside Retreat · Gold Coast
Room 304 · Checked in: Sarah W.
"Could you bring some extra towels to my room please?"
🛎️ Housekeeping Task
Urgent
Room 304 · Extra towels (×3)
Assigned → Maria K.
In progress
Towels on the way — arriving within 10 minutes 🙏
🏥 Healthcare & Clinic
Patient called: "Can I book an appointment for tomorrow morning?"
1
AI Voice Bot handles the call — asks for doctor preference and time slot naturally.
2
Calendar sync — checks doctor availability, presents open slots, confirms booking.
3
Patient record created — name, reason, and notes saved to CRM automatically.
4
SMS reminders sent — 24 h and 1 h before the appointment with clinic directions.
Receptionist workload: –60% — No-shows: –40%
Brunswick Medical Centre · Melbourne
Dr. Emily Chen — Available slots
Mon
09:00
11:00
Tue
09:00
11:00
Wed
09:00
11:00
Thu
09:00 ✓
11:00
Fri
09:00
11:00
✅ Booking confirmed
Thu 9:00 AM
James T. · General consult
SMS reminder set · 24 h & 1 h before
🛍️ Retail & E-commerce
Customer wrote: "Where's my order? It's been 3 days"
1
Instagram DM received — AI identifies the customer and retrieves their last order.
2
Carrier API queried — tracking checked: "Out for delivery, expected 14:00–18:00."
3
Instant reply sent — tracking link + delivery window delivered in seconds.
4
Escalation if needed — if package is lost, AI summarises and routes to a human agent.
Support ticket volume: –70% — Resolution time: 45 sec → 8 sec
Instagram DM
"Hey, where's my order? I ordered 3 days ago and nothing yet 😤"
Order ORD-8821 found · Carrier checked…
Order placed
Jan 20
Dispatched
Jan 21
In transit
Jan 22
Out for delivery
Today
Delivered
—
Your order is out for delivery today, arriving 14:00–18:00. Track here → bit.ly/ord8821 📦
⚖️ Law Firm & Legal Office
Client called: "Can I get an update on my matter?"
1
Voice Bot answers instantly — no hold queue, no receptionist, available 24/7.
2
Client identified — CRM matched: "Sarah Mitchell · Matter #2847 — Property Settlement."
3
Case status retrieved — AI queries matter management and reads the latest update aloud.
4
SMS summary sent — next steps confirmed; complex calls escalated to the assigned solicitor.
Receptionist call volume: –55% — Client satisfaction: +88% lift
Matter Management System
Matter #2847
Active
Property Settlement
ClientSarah Mitchell
SolicitorJ. Hartley
StageContract Exchange
Next stepExchange · Fri 30 May
AI read status to client · Escalation: not needed
SMS sent: "Exchange of contracts: Fri 30 May. J. Hartley will call to confirm."
🏠 Real Estate Agency
Client called: "I'd like to book a viewing for the Bondi Beach apartment"
1
AI answers instantly — even after hours — while your agent is busy with another client, the AI handles this call in parallel. No missed enquiry.
2
Caller identified & matched — CRM lookup: "Tom R., 2-bed budget, prefers weekends." Property details confirmed.
3
Viewing booked instantly — agent's calendar checked, slot reserved, confirmation SMS sent to both parties.
4
Property pack sent automatically — floor plan, price guide, and open home details delivered via WhatsApp within seconds.
Every enquiry captured — even at 10 PM. 0 leads lost to a busy signal.
Ray White · Sydney — Inbound Enquiries
● LIVE
AI handling right now
Tom R.
Booking viewing — Bondi
✓
Priya M.
Price enquiry — Surry Hills
✓
David K.
Open home times — Manly
✓
📅 Viewing confirmed
Sat 10:30 AM
14/22 Campbell Pde, Bondi Beach NSW · Tom R.
Viewing booked Sat 10:30 AM ✓ — Property pack sent to your WhatsApp 🏠
🏢 Strata Management
Owner called: "There's a water leak coming through my ceiling — Unit 4B"
1
AI answers 24/7 — including after hours — owner verified by unit number, issue logged immediately. No hold music, no voicemail.
2
Owner record pulled instantly — Unit 4B, David C., active levy account, last maintenance 8 months ago. Issue classified as urgent.
3
Work order raised automatically — preferred plumber notified via SMS with unit details and access instructions. Strata manager briefed.
4
Owner kept in the loop — WhatsApp confirmation with ticket number, contractor name, and scheduled arrival window sent within seconds.
Maintenance requests, levy queries & noise complaints — all handled instantly. Zero calls missed, strata manager only sees the summary.
Parkview Strata · Sydney — Resident Requests
● LIVE
AI handling right now
David C. — Unit 4B
Water leak — urgent work order
✓
Sarah T. — Unit 12A
Levy balance enquiry
✓
Michael W. — Unit 7C
Noise complaint — after hours
✓
🔧 Work order raised
Urgent
Unit 4B · Water leak · Plumber: AquaFix Sydney · Tue 2–4 PM
Work order #WO-2847 raised ✓ — Plumber arrives Tue 2–4 PM. We'll keep you updated 🏢
Customer Stories
What Our Customers Say
"
78% of our 300+ daily phone orders are now handled by Flowvoy AI with zero staff involvement. Customer satisfaction went up and we redeployed 4 phone operators to floor service.
78%AI Order Rate
4 StaffRedeployed to Floor
"
Guest requests are now handled in seconds. Front desk workload dropped 60% and our guest satisfaction score climbed from 4.2 to 4.8.
"
Automated appointment reminders cut no-shows by 35%. Our reception team finally has time for actual clinical work instead of phone calls.
Integrations
Works With the Tools
You Already Use
80+ platforms, plug-and-play. Connect your existing POS, CRM, delivery platforms, payroll tools and messaging channels — each configured specifically per integration.
Messaging & Social
CRM & ERP
POS & Delivery
Booking & PMS
Payments & Payroll
Salesforce
HubSpot
Zapier
Stripe
Slack
Twilio
WhatsApp
Uber Eats
DoorDash
Square POS
Microsoft
SAP
Booking.com
Google Workspace
Pricing
Plans That Grow
With Your Business
All plans include AI-powered voice and messaging. Upgrade anytime.
Starter
Single-location businesses
A$
399
/mo
Start Free
Includes:
- ✓ AI Voice Bot (500 min/mo)
- ✓ WhatsApp + SMS integration
- ✓ Order & booking management
- ✓ Team module — up to 10 users
- ✓ Basic analytics reports
- ✗ Flowvoy HR module
- ✗ Shift Pulse
- ✗ Custom AI training
Most Popular
Professional
Growing multi-location chains
A$
799
/mo
Try Free
Includes:
- ✓ AI Voice Bot (Unlimited)
- ✓ All messaging channel integrations
- ✓ Advanced Order & Booking + CRM
- ✓ Unlimited users, AI task assignment
- ✓ Flowvoy HR module
- ✓ Shift Pulse & eNPS tracking
- ✓ Advanced AI Analytics & Forecasting
- ✓ Priority support + guided onboarding
Enterprise
Multi-location & franchise operations
Custom
Talk to Sales
Includes:
- ✓ Everything in Professional
- ✓ Industry-specific AI model training
- ✓ On-premise or private cloud
- ✓ SSO & enterprise security
- ✓ Custom API & webhook integration
- ✓ Dedicated Customer Success manager
- ✓ SLA guarantee & 24/7 phone support
- ✓ Multilingual AI support
ROI Calculator
See how Flowvoy pays for itself
Move the sliders — your monthly gain updates live.
500
1005,000
A$80
A$20A$500
3
120
Extra income every month
A$6,701
A$80,412 per year
Pays for itself in 2 days
17.8× return
Where the money comes from
+A$2,800
Missed enquiries captured
Answered 24/7, even after hours
+A$1,000
More sales closed
AI follow-ups convert more leads
+A$3,300
Staff time freed up
Less manual admin every day
Flowvoy subscription
−A$399
Your monthly benefit
A$6,701
Indicative estimates only. Results are not guaranteed and will vary by business. Not financial or commercial advice. Flowvoy Technology Inc. accepts no liability for decisions made in reliance on these figures.
Start Today
Hand Your First Call to AI
and Watch It Work
30-minute setup. First month free. See the results for yourself.
✓ 30-min setup
✓ No credit card
✓ 24/7 English support
✓ Cancel anytime
Let's Talk About
Your Business
Whether you're a restaurant, clinic, or retail chain — we'll show you exactly how Flowvoy fits your workflow in 30 minutes.
Email us
info@flowvoy.com
Response time
Within 24 hours
Message Sent!
We'll get back to you within 24 hours. In the meantime, feel free to explore our features above.